Our mission is to empower individuals and families to resolve and move beyond conflict through mediation.

Since 2000, NCRC has been unique in providing Davidson County residents with free and sliding-scale mediation services. We use a restorative approach to conflict resolution that draws both on ADR best practices and research regarding compassionate, trauma-informed care.


  • INTEGRITY – People in conflict are always treated with respect and dignity; our mediators facilitate a fair and safe process.
  • ACCESS FOR ALL – Our programs are affordable and accessible. We welcome everyone to access our services, with a special focus on the needs of underserved communities.
  • PROFESSIONAL EXCELLENCE – We uphold standards of excellence in every aspect of our programming, from the courts to schools and other community venues.
  • DIVERSITY – We are sensitive to working with people from a variety of backgrounds and beliefs, and we know that race, culture, and gender play a significant role in the way people perceive and work through conflict. We seek to understand issues from different perspectives.
  • CREATIVITY – Resolving a dispute requires looking at conflict in new ways. We encourage bold, creative thinking that moves people past intractability to a win-win solution.
  • COLLABORATION – Our board, staff, and volunteers work collaboratively – both within the organization and in the wider community – to carry out our mission and goals.



NCRC was founded in August of 2000 by the Alternative Dispute Resolution (ADR) Committee of the  Nashville Bar Association (NBA).

  • In 2000-2001, NCRC operated as an outreach project of the NBA.
  • In 2001, NCRC became incorporated as a 501(c)3 non-profit, tax-exempt organization, and the Board of Directors hired its first Executive Director.
  • 2001 saw the development of NCRC’s first mediation program: the General Sessions Court Civil Mediation Program.  The program was unanimously approved and supported by court judges, and continues to serve hundreds of people each year.
  • From 2001-2004, NCRC launched several community-based mediation programs aimed at preventing and reducing conflict and violence in Nashville (Davidson County).
  •  In 2006, the NCRR Board collaborated with the District Attorney’s office to create a Victim Offender Mediation program. Now in contract with the Metro Government, this program continues to offer a collaborative process of conflict resolution, restitution, and often reconciliation to Davidson County residents.
  • From 2009 to the present, NCRC developed partnerships with the Davidson County Juvenile Court, Metro Police Youth Services, MDHA (public housing), select Metro schools, and a number of nonprofit organizations all committed to ensuring access to restorative justice for residents of Davidson County.
  • As of 2017, NCRC has three full-time staff and two part-time staff. Over 60 highly trained volunteers provide mediation services in over 700 cases per year. Staff and volunteers also provide conflict resolution workshops tailored for communities served by partnering nonprofit organizations.
  • NCRC maintains its committed and impressive cohort of volunteers by offering mediation training, orientations for volunteers who have trained elsewhere, and a regular and lively program of continuing education lunches, potluck suppers, and presentations throughout the city.