We believe in mediation as a first-choice method for resolving disputes privately, respectfully, and with dignity.

Mediation is a process in which participants settle their conflicts with the help of a trained and impartial third person: a mediator.  The mediator helps parties communicate safely and respectfully, so they are able to identify important needs and interests, express grievances, and develop lasting solutions.

What Does It Cost?

Because NCRC is a nonprofit community mediation center, our services are available for people who might otherwise not be able to afford an attorney and/or a private mediator. Mediation is provided free in most cases. In some instances, a sliding scale fee applies. See NCRC’s  income-based sliding scale.

Who are the NCRC Mediators?

NCRC mediators are dedicated volunteers who make NCRC’s programs possible. All NCRC Mediators meet or exceed the training standards set by the Tennessee Supreme Court’s Rule 31. Many help with the training and mentoring of new mediators throughout Nashville. NCRC Mediators come from a variety of backgrounds and bring a rich array of professional and life experience to the table.

What kinds of cases get mediated?

Parenting and Divorce Mediation
NCRC mediators provide services to over 1000 parents and guardians each year who have reached an impasse regarding custody, visitation, and divorce issues. Most of these cases are referred to us through the Davidson County Courts; others come to us by personal request or through an attorney involved with a case.

Housing Security and Eviction Prevention Mediation
Mediation is very effective for people who have escalating conflicts with neighbors, landlords, or tenants. It is also an excellent way for landlords and tenants to resolve payment or possession issues without the need for court judgments. Cases come to us one of three ways: 1) through General Sessions Court, where all people involved in cases on the pro se docket (no attorney involvement) may opt for free mediation on the day of court; 2) through the management office at any MDHA property; 3) by individual request.

Restorative Justice Mediation
NCRC mediators work with both adults and juvenile offenders as a constructive alternative to traditional court processes. In mediation, participants acknowledge responsibility for their actions, offer apologies, identify appropriate restitution, and create action plans for future conflict management. Most cases are referred to us through 1) the District Attorney’s Warrant Screening program; 2) the Juvenile Court; 3) Metro Nashville Police Department’s Youth Services Division; 4) partnering nonprofit organizations serving particular communities; 5) MDHA (public housing) properties.