December 1, 2016


Today I’m linking our blog to that of Dan Haile (Haile Coaching & Leadership). He writes on “The Other ‘F’ Word” with brevity, wit, and wisdom. As a bonus, Dan ends his posts with a practice exercise that is always worth some thought. Pretty great, isn’t it?


Among my favorite socks, made by Blue Q, a company that donates to doctors without borders.

Socks by Blue Q. I’ve given many, many of these as gifts.

Here is the beginning of Dan’s 3-minute read:


In nearly every coaching relationship we have, there comes a point when we must discuss the dreaded, four-letter “F” word. This uncomfortable word strikes fear in the hearts of nearly every professional we’ve ever worked with, filling their heads with all manner of nightmarish visions of office embarrassment and censure.

I’m not talking about the “F” word that would’ve gotten your mouth washed out with soap when you were a kid.

I’m talking about a word that impacts every single leader’s life, every day—whether they acknowledge it or not.

The word is… feel.

Continue reading here…

Thanks, Dan.




November 2016

We here at NCRC have so much to be thankful for. Our daily work is demanding and creative and rewarding. In a nutshell, our task is to provide compassion, share empathy, and lend support to people who need help to restore relationships and rebalance their lives. We meet remarkable, resilient people, and we get to help them build sustainable solutions that are carried back into communities all over Nashville.

We are thankful for you and for your participation in this work. We are grateful for your part in making NCRC truly the expression of community. Yes, YOU–you who are reading this now. You who might be a donor, or a volunteer, or a curious newcomer to our efforts: your insights, challenges, encouragement, and financial support provide a strong foundation for our mission.

We are thankful for our institutional funding “partners” — a dry term. These partners are wonderful, vivid, creative, demanding, supportive people who work with the institutions that support our work, including The Healing Trust, Memorial Foundation, HCA, Community Foundation of Middle Tennessee, JAMS/ACR Foundation, and of course the TN Administrative Office of the Courts. We are grateful for their crucial financial support, for their unwavering and galvanizing moral support, and for their camaraderie.

As the Executive Director, I am deeply grateful for the small circle of talented, dedicated, mission-driven individuals who comprise the NCRC staff. I can say with confidence that my life is richer in ways I can’t measure because I collaborate every day with them. Similarly, I am profoundly grateful to work with our Board of Directors — again a dry term — that is really a collective of brilliant, diverse, opinionated, huge hearted, patient, and amazingly generous human beings.

Finally and probably most importantly, we here at NCRC give thanks to our volunteer mediators. These remarkable individuals take time out of their professional and personal lives to show up wherever we ask–the Courts, the NCRC office, MDHA properties, schools–and mediate disputes of all kinds. They spend time training, not only to fulfill the mediator requirements of the Tennessee Supreme Court, but also to equip themselves with special skills required for NCRC’s particular approach to mediation. They are patient and kind and inclusive, and they are consummate professionals.

Here is a list of those remarkable people who made the decision to give their time and expertise to those most in need of conflict resolution during the past six months. As such, it is only a partial list. NCRC has been working to provide mediation as the first best option for conflict resolution since 2000. But this list will do for now, for this season of thanks.




November 7, 2016

NCRC has been making a lot of new friends lately.outreachalloverthecity

Here are a few snapshots of various outreach activities, clockwise from upper left: Sara Figal and Courtney Thompson present a workshop on workplace conflict management for 100+ University of Tennessee administrative assistants; Brandon Hill talks with Marvin Muhammad (Martha O’Bryan Center) as they wait to present mediation to Stratford High School; Sara Figal is part of an expert mediation panel for Leigh Ann Roberts’s class on Business Settings Mediation for ICM; a stellar group of professionals complete rigorous Rule 31 Family training; a young poet shares her hope and inspiration at the NCRC Mediation Week event at Rocketown.

NCRC Enjoys CNM Bash: Salute To Execellence

October 22, 2016

Brandon Hill, named by CNM and the Tennessean as one of Nashville's "30 In Their 30s"!

Brandon Hill, named by CNM and the Tennessean as one of Nashville’s “30 In Their 30s”!

CNM’s annual dinner celebrating nonprofit achievement is always a highlight of the season. Did you know it is the largest event honoring nonprofits in the country? This year, we heard someone say there were about 1,500 people gathered in the ballroom at the Omni Hotel for the festivities. We were particularly thrilled, because our own Brandon Hill was chosen as one of Nashville’s “30 In Their 30s” by CNM and the Tennessean.

We also saw several community partners honored, and we enjoyed hearing stories about the work of so many nonprofit superheroes here in town. It was a great night!

A few of the merry-makers at the NCRC table:


Molly Williamson, Michele Flynn, and Sara Figal


Chuck and Lorraine Hill


Josh Denton and Chuck Hill