Training & Continuing Education

Upcoming Lunch & Learn

Tuesday, February 11th, 2025 | 12:00-1:00pm CST

NAVIGATING DIFFICULT CONVERSATIONS AT WORK

Conflict is a natural and inevitable part of any workplace. Learn practical strategies to address workplace conflict in our February Lunch and Learn with Merry Brown, mediator, writer, TAPM board member, and founder of Third Party Workplace Conflict Restoration Services LLC (3P). Addressing conflicts early, often, swiftly, and justly helps build stronger relationships, improves productivity, and creates a healthier work environment. Ignoring conflict allows tension to grow, leading to frustration, inefficiency, and unnecessary turnover. Participants will learn a simple three-step process—preparation, dialogue, and restoration—that can be used to address difficult conversations at work. The session will provide a straightforward framework for mediators, legal professionals, and leaders to approach workplace conflict effectively, for both themselves and their clients. This course provides one hour of general education CLE credits and one hour of general education CME credits.

About Merry Brown


Merry Brown is a writer, speaker, mediator, podcast host, and philosopher dedicated to guiding individuals and organizations through difficult conversations and conflicts. She is a TAPM board member and founder of Third Party Workplace Conflict Restoration Services LLC (3P). 


Her latest book, "How to Be Unprofessional at Work: Tips to Ensure Failure," offers a guide of what to avoid in the workplace, sparking insightful discussions on constructive alternatives. Merry is the host and producer of the international podcast 'Conflict Managed,' where she discusses toxic work environments and how to address them.

Mediation Training

Mediation training is a seminar focused on the theory and practice of conflict resolution skills necessary for an individual to apply to become listed as a TN Rule 31 mediator. Trainings are either a 40 hour general civil mediation course or 46 hour family mediation course. The Tennessee Administrative Office of the Courts (AOC) ensures that mediation trainings comply with Rule 31 requirements, approves listing applications, and oversees court-related mediation under Rule 31. NCRC requires that volunteers be Rule 31 trained.

AOC guidelines and resources for Rule 31 Training

Read Here

Complete text of Rule 31

Learn More

Our civil mediation training is SOLD OUT! If you are interested in joining the waitlist, we have added waitlist (no cost) tickets to the registration page. If a spot becomes available, we will email you.

February 2025 Rule 31 Civil Mediation Training

Explore the foundational skills for mediation with our Rule 31 Civil Mediation 40-Hour Training—a highly interactive, online course open to participants at any level of experience. You’ll gain valuable tools to manage conflict, including understanding conflict dynamics, ethical decision-making, and interest-based dialogue. Learn a structured, facilitative mediation model that incorporates practical skills for working with attorneys, interpreters, and other third parties, while also covering cultural dynamics, intake and screening processes, making community resource referrals, and many other conflict resolution topics.


Approved as a Rule 31 training, participants who complete the course will receive a certificate of completion, which can be used toward Rule 31 listing with the Tennessee Supreme Court if they meet the additional qualifications required by Rule 31, Section 14.


This is a fully remote training. The total cost of the complete Civil Mediation 6 day (40 hour) training is $800. CLE credits are also available for an additional $5 per credit hour. There are 12 seats available.


Details

Dates of Trainings:

Monday, February 3 (8:45am-5pm)

Friday, February 7 (8:45am-5pm)

Monday, February 10 (8:45am-5pm)

Friday, February 14 (8:45am-5pm)

Monday, February 24 (8:45-5pm)

Friday, February 28 (8:45-5pm)


Cost:

$800 total

If requested, CLE credits are an additional $5 per credit.


Format:

Fully remote via Zoom


Spots:

12


Can't make it to the February civil training? Sign up to be notified about future trainings.

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