Training & Continuing Education
Upcoming Lunch & Learn
Tuesday, October 28, 2025 | 12:00-1:00pm CST
GET UNSTUCK: HOW TO MOVE ON FROM THE IMPASSE
Have you ever gotten “stuck” in a complex situation or unhealthy relationship? Did it seem like “groundhog day” every day, with just more mounting conflict and frustration? There are ways out of this. Learn how to be unstuck with Dr. Steve Joiner, Dean of the College of Leadership and Public Service. A nationally recognized consultant, trainer, coach, mediator and educator in conflict management and organizational leadership, Dr, Joiner has worked with more than 200 organizations over 20 years, with a specific interest in facilitating challenging moments in corporate and public life.
Dr. Joiner will explore productive paths forward through these “stuck” moments. Participants will leave with a specific set of skills that will move your team and organization through impasse and towards productivity. Whether you lead an organization, manage a team, or work closely with clients in conflict, this session will provide practical tools to transform frustration into forward motion.
This course provides one hour of general education CLE credits and one hour of (pending) general mediation issues
or general continuing education
CME credit.
About Tracy Roberts
Dr. Steve Joiner serves as Dean of the College of Leadership and Public Service, Executive Director of the Institute for Conflict Management, and holds the Randy and Rhonda Lowry Endowed Professorship in Conflict Management at Lipscomb University. He teaches graduate courses in Negotiation, Organizational Conflict, Religious Conflict and Conflict in Healthcare Settings, and has also served on the faculties of Southern Methodist University and Abilene Christian University. A nationally recognized consultant, trainer, coach, mediator and educator in conflict management and organizational leadership with a specialty in managing difficult moments, Dr, Joiner has worked with more than 200 organizations over 20 years. In addition to an extensive training schedule, Dr. Joiner has a specific interest in facilitating challenging moments in corporate and public life and managing difficult high performers. His work includes guiding organizational change in academic and government settings, including an intervention between a large South Korean university and the Korean government. Dr. Joiner also has taught these principles and consulted with organizations in multiple countries across the world.
Mediation Training
Mediation training is a seminar focused on the theory and practice of conflict resolution skills necessary for an individual to apply to become listed as a TN Rule 31 mediator. Trainings are either a 40 hour general civil mediation course or 46 hour family mediation course. The Tennessee Administrative Office of the Courts (AOC) ensures that mediation trainings comply with Rule 31 requirements, approves listing applications, and oversees court-related mediation under Rule 31. NCRC requires that volunteers be Rule 31 trained.
AOC guidelines and resources for Rule 31 Training
Complete text of Rule 31
